'We are very pleased with the development of SERAFIMA' CEO Dr. Serdar Ertong praises the latest subsidiary of FIMA Maschinenbau GmbH. The service company was founded as an independent subsidiary at the beginning of the year. The reasons for this important step were the rising complexity and demand for services worldwide. 'Our customers attach great importance to a sustainable and impeccable service. We support them through the whole system life cycle. Speed and flexibility are imperative for them – and therefore for us, too.' Dr. Ertong emphasises.
With SERAFIMA we wanted to meet this trend. With success, as it already shows today, only five months after the founding of the subsidiary. Dr. Ertong comments: 'The order situation is good. The demand for our services is high. The Company development is therefore positive. We will continue to grow, also in terms of personnel, to provide our customers with the best service possible.' Until the end of the year, the workforce shall be expanded again by 20 percent. 'To us, this is an important signal towards our customers: We are here for you. We take care. You can rely on us.' Manuel Hilpert, Deputy Head of service operations, summarizes the backgrounds.
For managing partner Alexander Schaeff the signs point to further growth: 'I am happy that SERAFIMA has had such a successful start. This shows that good service is of great importance to our customers. We need to meet this demand and we are well-prepared with our team.' Mr. Schaeff is sure that the business growth will continue and as Dr. Ertong, looks ahead optimistically to the future of the young company.